User Research

Who are they and what do they want from you?   We have ways of making them talk.

Organizational Consulting

How must your organization evolve?  We help you find and engage the right people you need to help you move forward in the digital world.

Planning

What is the long-term vision?  What is driving your organization today? We help you map out all the things you need to do to get from point A to point B.

Competitive Analysis

Who are those guys and what do they know that you don’t know?  We help you discover what attracts your potential customers to what the competition’s got going on and uncover how to beat them at their own game.

Market Research

Don’t know what you don’t know?  We help you learn about the opportunities that you may be missing. Someone always has an unmet need.

Internet Strategy

Why are people doing what they do online?  We have been watching them for a very long time and can develop an experience that aligns with your user’s behaviour.

Website Analytics

What are the measures of success?  We will help you keep track of the things that really matter. We help you with all the tools that make it simpler to figure out what is and isn’t working and then take action.

Visual Design

What makes something so visually impactful?  With everything competing for our eyeballs these days it is getting harder to stand out. Lucky we know a thing or two about appealing to people’s visual aesthetics. Beauty is simply in the detail.

Mobile and Emerging Platforms

When will a great interactive experience be expected everywhere?  The answer is way before yesterday. No one can know for sure what new devices and interfaces are being cooked up for our future delight however we pay close attention to emerging technologies. We do what can be done to future-proof everything we design.

Branding and Identity Systems

Who are you, what do you stand for and what do you mean to me?  With the web having become the primary way that people interact with Brands these are the foremost questions.

User Experience Design

How do we keep our users engaged?  Users just know when they are having a great experience. They have come to expect it with all their interactions. Well thought out and tested design is the key to fulfilling this need. We know how to apply proven design methodology to achieve great user experiences.

Systems Integration

Who are they and what do they want from you?  We have experience with leading integration projects from very large-scale initiatives to small compact solutions. Incorporation of platforms web 3rd party………

Software Architecture

Why is designing a solid foundation and adaptable scalability so important?  If you are planning for success then you should also plan for great success. This means you should be able to manage Adoption of a good thing can happen at a very rapid rate these days and you should be prepared to always match demanding expectations with an exceptional user experience.

Content Management Systems

What to do with all this stuff?   Your good stuff is the most important asset you have. We know the best ways to store it, find it and share it. We will guide you in the selection of the platform that fits your specific needs or help you optimize the systems that you already work with.

Large Scale Technical Development

How big is big?  We have extensive experience in leading teams charged with creating installations of any scale and architecture. We utilize a network of people and organizations considered the best of the best when building teams for any projects we manage. We also ensure you get to know who it is you are working with.

Quality Assurance and Deployment

How do we know this is going to work?  We release nothing into the world until every component has been thoroughly tested and everyone is confident that all requirements have been met. This is the stage of the project that typically gets the least attention however to us quality is everything. We want to care about the all the work we do.

Display Advertising

What makes something visually compelling?  We know what works and why. We can help you be seen through all the clutter and get the right people to take action on your message.

Social Media

What makes someone want to engage with you?  They need to know that you are listening to them. We know what compels people to share what they think and how you can use that to build constructive and valuable relationships with them.

Email and CRM

How do you manage your relationships?   Regardless of how we all feel about email controlling our daily actions we believe for the same reason it remains the killer app for digital marketing. Relationships and their inherent communications are better served via this two-way format than anything else short of face-to-face conversation.

Online Media Planning

Is there already too much noise in the world?  We think so. A holistic approach to online media is warranted due to the nature of the medium. Consistency in the messaging and connection of the “dots” is the key to all successful campaigns. We map out all the viable components and ensure they work together to make a targeted impact.

Search

Where is all the traffic?  We know that a search is the starting point to everyone’s journey online. There is a significant amount of science behind providing meaningful results for searchers but for us performance in this area is also an art.

Measurement

How can we know what we don’t know?  We can teach you. The good and the bad is that everything online is measurable. Effective organizations know that measuring results against key targets is what drives success. Focusing on what information really matters is the key to being effective. We help you set up your monitoring systems to focus on only the most relevant data and use this to leverage your tactical efforts.